All items or services purchased from Kingma Creations are non-refundable unless otherwise specified in writing by us.
This policy applies but is not limited to:
- Digital Products
- Gift Cards
- Subscription Services
- Custom-made Items
- Sale Items
Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:
- Defective or Damaged Items: In the case of items that are received defective or damaged, please report this within 5 days of receiving the item. In such cases, all damaged items must be returned in unworn/unused ,original condition and a replacement may be provided at the discretion of Kingma Creations.
- Wrong Item Sent: If you receive an item different from the one you ordered, please notify our Customer Service within 5 days for a possible refund or exchange.
- Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
- Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.
How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:
We reserve the right to modify this No Refund Policy at any time, effective upon posting of an updated version on our website.